Shipping policy
Last updated: October 8, 2026
Thank you for shopping with Allied SEPL. We aim to process and deliver your orders as quickly and safely as possible.
Order Processing
All orders are processed after successful payment confirmation.
Orders are generally processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation by email after placing your order. Once your order has been shipped, you may receive shipping confirmation and tracking details, where available.
Shipping & Delivery
We currently ship orders within India.
Estimated delivery time is generally 3–7 business days after dispatch, depending on your location and the shipping service available for your order.
Delivery times are estimates and may vary due to factors outside our control, including weather conditions, public holidays, courier delays, transportation issues, or other unforeseen circumstances.
Shipping Charges
Applicable shipping charges will be displayed at checkout before you complete your purchase.
Shipping charges may vary depending on the delivery location, order size, weight, and shipping method.
Order Tracking
If tracking is available for your shipment, tracking information will be provided after your order has been dispatched.
Please allow some time for tracking information to become active after the shipment has been handed over to the courier.
Incorrect Shipping Address
Please make sure that your shipping address and contact information are correct before completing your order.
If you provide an incorrect or incomplete address, delivery may be delayed or the shipment may be returned to us. Any additional shipping costs resulting from an incorrect address may be the customer's responsibility.
If you need to change your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been shipped.
Delayed or Lost Shipments
If your order has not arrived within the estimated delivery period, please contact us with your order number.
We will work with the applicable courier or shipping provider to investigate the status of your shipment.
Please note that delivery delays caused by the courier, weather, natural disasters, government restrictions, strikes, or other circumstances beyond our reasonable control are not the responsibility of Allied SEPL.
Damaged Packages
If your package arrives damaged or appears to have been tampered with, please contact us as soon as possible.
We may request photographs of the package, shipping label, and damaged product to assist with the investigation and resolution of your claim.